Refund Policy:
As with most software purchases, all sales are final.
If you are having trouble operating the program, we will be glad to help. Please call
1-888-736-1101 between 10:00 a.m. and 8:00 p.m.
We urge you to download the trial version and evaluate the program
before purchasing.

Shipping:
After you place an order we will charge your credit card. We will then send you an email with instructions and registration information, usually within two hours, so that you can activate the trial version and start the program right away.
If you ordered the Professional version, we will also send you a CD in the mail. Please allow two weeks for delivery.

Privacy Policy:
HVAC Computer System's policy is simple: we collect personal information about you only when you knowingly and willingly provide it, and we will not share or otherwise profit from the distribution of personal data beyond the use it was provided to fulfill.

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